Customer Services - Retail Banking Officers

Company:
Lincoln Search and Selection
Location:
Dublin, IE
Job Type:
Full Time
Category:
Banking / Finance
Yrs of Exp:
2+ to 5 years
Posted:
4/15/2013
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Job Description



Ref: RBO-ML

Location - Dublin City Centre

Salary 28k - 32k

Permanent role

I am currently recruiting a number of Officer level positions (Salary ₠28,000 - 32,000) for our client operating in the Financial Services sector here in Dublin City Centre. These are permanent positions within the Bank's Retail division and successful candidates will need to have a QFA qualification or a minimum APA Loans and Regulations exams completed. If you have previous mortgage experience in a client services environment you will be a suitable candidate for this permanent opportunity.

Key responsibilities:



  • Frequent communication with mortgage customers to maintain and build the Bank's existing strong reputation in the market with its customers


  • Completion of all client requests in a timely manner to ensure all deadlines are met


  • Build relationships with existing client base to ensure an excellent service is provided to all Bank customers


  • Compliance and adherence to existing legislation as required by the Central Bank of Ireland


  • Maintenance of all client interaction and queries to ensure all queries and requests are captured accurately on the Bank's system



Key requirements:



  • QFA qualified or minimum APA Loans and Regulations exams completed


  • Minimum 2 years' experience developed in a similar position with exposure to mortgages / retail deposits


  • Excellent organisational skills and strong communication skills for engaging with clients on a frequent basis



For a full detailed job description please submit your profile here and Michelle Leyden of Lincoln Search & Selection will contact you directly - all contact will be treated in strict confidence

Lincoln Search & Selection 016610444

Please submit your CV in MS Word format.




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